Cookie Policy
Last updated: April 1, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience. At Neobanx, we use cookies and similar technologies to provide, secure, and improve our agentic banking platform.
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the platform to function. They enable core functionality such as security, account authentication, and SPOCK wallet connections. You cannot opt out of essential cookies as they are required for our Services to work.
2.2 Functional Cookies
These cookies remember your preferences (like language settings or dashboard layouts) to provide a personalized experience. They also help maintain your session state across the platform.
2.3 Analytics Cookies
We use analytics cookies to understand how users interact with our platform. This helps us improve user experience and optimize our Services. All analytics data is aggregated and anonymized.
2.4 Security Cookies
These cookies help us detect suspicious activity and protect your account from unauthorized access. They work alongside Neoscore verification to maintain platform security.
3. Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| neobanx_session | Authentication session | Session |
| neobanx_auth | Secure login state | 7 days |
| spock_wallet | Wallet connection state | Session |
| neoscore_verify | Identity verification cache | 24 hours |
| neobanx_prefs | User preferences | 1 year |
| neobanx_analytics | Anonymous usage analytics | 1 year |
4. Third-Party Cookies
We minimize the use of third-party cookies. When third-party services are necessary (such as for fraud prevention or analytics), we ensure they comply with our privacy standards. Third-party providers include only those essential to platform operation and security.
5. Managing Cookies
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Note: Blocking essential cookies may prevent you from using key features like SPOCK wallet connections and Neoscore verification.
6. API and Agent Sessions
For API access and AI Agent interactions, we use secure tokens rather than browser cookies. These tokens are managed through the x402 protocol and Neoscore verification system, providing enhanced security for programmatic access.
7. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or legal requirements. Significant changes will be communicated through our platform or via email.
8. Contact Us
For questions about our use of cookies, contact us at privacy@neobanx.com