Cookie Policy

Last updated: April 1, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience. At Neobanx, we use cookies and similar technologies to provide, secure, and improve our agentic banking platform.

2. How We Use Cookies

We use cookies for the following purposes:

2.1 Essential Cookies

These cookies are necessary for the platform to function. They enable core functionality such as security, account authentication, and SPOCK wallet connections. You cannot opt out of essential cookies as they are required for our Services to work.

2.2 Functional Cookies

These cookies remember your preferences (like language settings or dashboard layouts) to provide a personalized experience. They also help maintain your session state across the platform.

2.3 Analytics Cookies

We use analytics cookies to understand how users interact with our platform. This helps us improve user experience and optimize our Services. All analytics data is aggregated and anonymized.

2.4 Security Cookies

These cookies help us detect suspicious activity and protect your account from unauthorized access. They work alongside Neoscore verification to maintain platform security.

3. Cookies We Use

Cookie NamePurposeDuration
neobanx_sessionAuthentication sessionSession
neobanx_authSecure login state7 days
spock_walletWallet connection stateSession
neoscore_verifyIdentity verification cache24 hours
neobanx_prefsUser preferences1 year
neobanx_analyticsAnonymous usage analytics1 year

4. Third-Party Cookies

We minimize the use of third-party cookies. When third-party services are necessary (such as for fraud prevention or analytics), we ensure they comply with our privacy standards. Third-party providers include only those essential to platform operation and security.

5. Managing Cookies

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Cookies
  • Edge: Settings → Cookies and site permissions

Note: Blocking essential cookies may prevent you from using key features like SPOCK wallet connections and Neoscore verification.

6. API and Agent Sessions

For API access and AI Agent interactions, we use secure tokens rather than browser cookies. These tokens are managed through the x402 protocol and Neoscore verification system, providing enhanced security for programmatic access.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Significant changes will be communicated through our platform or via email.

8. Contact Us

For questions about our use of cookies, contact us at privacy@neobanx.com